Terms & Conditions
Terms & Conditions FLYETE HOME Delivery
The FLYETE HOME DELIVERY mobile application and website (referred to collectively as the "Platform") are provided by FLYETE HOME DELIVERY, and your use of these services is governed by the following Terms and Conditions ("Terms"). Your agreement to these Terms is implied by your access to and use of our Platform. If you do not agree with any aspect of these Terms, we kindly request you refrain from using our services.
1. Account Registration
1.1. To utilize our services, it is necessary for you to create an account on our Platform. When registering, you are asked to provide precise, up-to-date, and complete information.
1.2. It is your responsibility to maintain the confidentiality of your account and any login information. Any activity conducted under your account is your sole responsibility.
2. Service Availability
2.1. Our delivery services are offered in specific areas designated by our partner hotels. We reserve the right to modify or discontinue services in any area or at any time without prior notice.
2.2. Changes to services and availability will be conveyed to you through the Platform.
3. Service Usage
3.1. Our services are focused on the delivery of food and will soon expand to encompass e-commerce, grocery, pharmacy, and parcel delivery. You understand that the availability of certain services may be subject to supplementary terms and conditions, which will be provided to you separately.
3.2. You undertake not to use our services for any illegal or unauthorized purposes, including, but not limited to, fraudulent activities, harassment, or any action that infringes upon the rights of others.
4. Delivery Process
4.1. Upon placing an order for delivery through the Platform, you will receive confirmation from the partner hotel. We are committed to delivering the ordered items promptly and efficiently.
4.2. Delivery charges, estimated delivery time, and any additional fees will be communicated to you during the ordering process
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4.3. In the event of unforeseen circumstances or delivery delays, we will take reasonable measures to inform you and alleviate any inconvenience caused.
5. Payment
5.1 Payment for delivered items can be completed on the Platform using various payment options such as credit/debit cards, mobile payment apps, or other electronic methods.
5.2 It is understood and agreed that all prices, fees, and charges are subject to change without prior notice, and it is your responsibility to carefully review
6. Intellectual Property
6.1 The content and materials found on our Platform, including but not limited to text, graphics, logos, images, and software, are the intellectual property of FLYETE HOME DELIVERY or its licensors.
6.2 Prior written consent from us is required before reproducing, modifying, distributing, displaying, or creating derivative works of any part of the Platform.
7. Limitation of Liability
7.1 While we strive to offer reliable delivery services, we are unable to guarantee the suitability, accuracy, or completeness of the information and materials provided on our Platform.
7.2 You acknowledge that we cannot be held liable for any direct, indirect, incidental, consequential, or exemplary damages resulting from the use or inability to use our services or any third-party website linked to the Platform.
8. Governing Law and Jurisdiction
8.1 These Terms will be governed by and interpreted in accordance with the laws of Kerala, India.
8.2 Any disputes arising from or in connection with these Terms will be under the exclusive jurisdiction of the courts of Kerala, India.
Please take the time to carefully review and understand these Terms before using our Platform. If you have any questions or concerns, please feel free to contact us flyeteonline@gmail.com. By continuing to utilize our services, you are indicating your acceptance of these Terms.
