Privacy Policy
When using the services of FLYETE HOME DELIVERY, we assure you that your privacy is our top priority, and we take significant steps to safeguard your personal information. This Privacy Policy clarifies the types of information we gather and how we utilize and safeguard that information.
Refund Policy
1. INFORMATION WE COLLECT:
1.1 Personal Information: When utilizing our services, we may gather the following personal information:
- Full Name
- Contact details (including email address, phone number, and delivery address)
- Payment specifics (credit/debit card information)
- Any additional details provided by you that are vital for our services
1.2 Usage Information: We may also gather non- personal information about your usage of our services, such as delivery preferences, order details, interaction with our website or mobile application, and the use of cookies and similar tracking technologies.
2. USE OF INFORMATION:
2.1 Providing Services: Your personal information is collected and used to facilitate our food delivery services, including processing food orders, delivering them to your specified location, and communicating regarding your orders, delivery status, and related queries.
2.2 Business Expansion: As previously mentioned, we are extending our services to include e-commerce, grocery, pharmacy, and parcel deliveries. In the future,
2.2 Business Expansion: As previously mentioned, we are extending our services to include e-commerce, grocery, pharmacy, and parcel deliveries. In the future, we may utilize your information to provide these additional services.
2.3 Improving Services: We may analyze your usage information to enhance our services, improve user experience, and develop new features and offerings.
2.4 Marketing Communications: With your consent, we may send you promotional emails, newsletters, and other marketing communications to inform you about our services, special offers, and promotions. You may opt-out of these communications at any time.
3. INFORMATION SHARING:
3.1 Partner Hotels: Your personal information may be shared with our partner hotels to fulfill your food delivery orders. Nevertheless, we do not share your payment details with them.
3.2 Third-Party Service Providers: We may engage third-party service providers to assist us in providing our services. These providers have access to the necessary personal information required for their functions, but they are not permitted to use it for any other purpose.
3.3 Legal Requirements: We may disclose your information as required by law, court order, or governmental regulations to protect the rights, property, or safety of FLYETE HOME DELIVERY, our users, or others.
4. DATA RETENTION:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. DATA SECURITY:
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. THIRD-PARTY LINKS:
Our website and mobile application may contain links to third-party websites or services. We are not responsible for the privacy practices.
7. CHILDREN'S PRIVACY:
Our services are not intended for individuals under the age of 13. We do not intentionally gather personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such information.
8. CHANGES TO THE PRIVACY POLICY:
We reserve the right to alter or revise this Privacy Policy periodically. Any adjustments will become effective immediately upon the publication of the updated policy on our website.
9. CONTACT US:
If you have any queries or concerns regarding this Privacy Policy or our data practices, please reach out to us at flyeteonline@gmail.com.